We treat all customer information with the utmost confidentiality and we do not share are sell any customer information with any company or individual.
Other than our credit card processor, we are not affiliated with or partners with any company or individual so all customer information stays with Bannister Designs, Inc.
If you create an on-line "Customer Account", NO credit card information is stored on the server. Only the Shipping/Billing information is stored in your account.
All information entered on one of our secure order forms is encrypted using
SSL (secure socket layer) technology.
Credit card information entered on our online order form is encrypted and sent directly to the credit card processor (bank).
Bannister Designs has NO access to credit card information entered on our online order forms.
If you give us your credit card information by phone or fax, this and all customer information (including address, phone number, email, etc.) is kept in a safe, secure location at Bannister Designs, Inc. and is accessible only to two people, the two owners of Bannister Designs, Inc. - Engravenet.com.
We never make unsolicited phone calls or send unsolicited emails. We ask for your phone number and/or your email only to confirm your order, to ask any questions we may have about your order or to answer any questions you may have.
Our fax machine is located in a safe area with restricted access.
If you have any questions concerning customer privacy, contact us and we will be happy to answer any questions you might have.